Chinese tourists reportedly get cranky, grumpy, and overally unhappy with their travel experience if they do not have access to internet while traveling, reports our Chinese-language sister paper Want Daily.
Almost 90% of Chinese tourists think free Wi-Fi is one of the most important factors in assessing whether a trip is high quality or not, according to a survey done by Chinese travel agency Ctrip.
One Chinese tour guide told the reporter that regardless of age, Chinese tourists all ask about free Wi-Fi services and if their hotel offers it. If it is not available, they will get visibly upset. The travelers were also said to frequent a hotel’s lobby should it provide free Wi-Fi for customers. “They will get out of control with boredom if they don’t have internet,” the tour guide said.
Japan now is promoting free Wi-Fi all over the country in response to a recent influx of Chinese visitors. One hotel operator, AccorHotels, stopped charging guests for using Wi-Fi in an attempt to get more business. Some Chinese tour guides have even gone as far as to bring routers with them to service their customers.